Live Chat Support in Cloud Web Hosting
Together with the telephone and ticket support, we offer live chat support as well. You are able to contact us every single day, including holidays and weekends, and we can give you more details about the Linux cloud web hosting packages that we offer in case you are not among our customers yet, or about general and billing questions in case you already have a user profile. Though for entirely technical issues you have to open a trouble ticket to the technical support team, since such matters require extra time to be resolved, you can still contact us through our live chat for some technical information. For example, we are able to assist you to set up an e-mail address in your e-mail client or troubleshoot numerous issues, saving you considerable time. Even if our phone lines are already off for the day, you'll be able to talk with a live person.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support that is accessible to all of our potential and current customers. In case you're thinking about a new hosting account, you are able to chat in real time to one of our agents and get more information about our Linux semi-dedicated packages so as to pick the best plan for your sites. In case you already have an account with us, we'll be able to support you timely with general, billing and 1st level technicalissues. Though in some cases you will have to open a ticket as there are problems that cannot be resolved on the live chat, we'll be able to help you with various common jobs, like setting up an e-mail account in an e-mail client or redirecting one domain to another one. Thus, you'll benefit from prompt support and you will save time and effort.