1 hour ticket response
We are dedicated to giving a rapid and adequate response to every support ticket posted by a client. Our skillful technicians will review your problem and will offer you the most efficient solution. We offer a 1–hour response time guarantee for all helpdesk tickets. In reality, our average trouble ticket response time has proved to be twenty minutes.
A Top–Quality Help Desk Service
We’ve got a team of web hosting support technicians who are prepared to respond to all your requests anytime you require assistance. The majority of our customer support engineers have many years of experience in the Linux cloud web hosting packages field, so you can always count on quick and elaborate answers to your inquiries.
An Easy–to–Browse Help Center Section
In the Online Control Panel you will find an intuitive Help Center section where you can find quick suggestions on how you can use our hosting services. You can get the answers to your queries in our F.A.Q. repository, find more hints in the web hosting account management articles or check the instructional video tutorials.